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SOWON, my name translates to 'small' and 'help'. Just like the meaning of my name, I value the delicate touch of paying attention to even the smallest details, and I base my design principles on a desire to help people. Through design, I want to provide practical assistance to people and, furthermore, create small but meaningful positive changes in the world. I pursue designs that are both practical and have a positive impact on society, and I hope that my designs can be of even a small help to people's lives.
April 2022 - August 2024
Collaborated with a medical B2B company to develop tailored content, achieving a 90% increase in customer satisfaction and fostering a successful B2B partnership.
Applied data-driven design strategies to enhance user experience and improve content production efficiency by 25%.
Achieved a 95% project success rate by effectively coordinating with various stakeholders, strengthening the company's brand image.
Partnered with over 60 healthcare institutions and medical professionals to produce content and develop a comprehensive client management system, enhancing collaborative skills and deepening industry expertise.
July 2019 - August 2021
Collaborated with the development team to identify root causes of service instability through data analysis, resulting in a 90% increase in viewer satisfaction and a 3,000-viewer growth.
Optimized advertising campaigns using data-driven insights, achieving a 32x increase in installations within a year.
Analyzed platform inefficiencies and implemented targeted solutions, reducing customer complaints by 80%, improving product shipping accuracy, and enhancing overall operational efficiency.